Accessibility Statement

Last updated: 12 August 2026

Our Commitment to Accessibility

Use Ability Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Standards We Follow

This website strives to conform to the following accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level
  • European Accessibility Act (EAA) compliance requirements
  • Americans with Disabilities Act (ADA) best practices
  • UK Equality Act 2010 requirements

How We Ensure Accessibility

We take the following measures to ensure accessibility:

  • Regular accessibility audits of our website
  • Inclusive design principles applied during development
  • Staff training on web accessibility
  • Testing with assistive technologies including screen readers
  • Keyboard navigation testing
  • Colour contrast verification

Accessibility Features

This website includes the following accessibility features:

  • Skip navigation links for keyboard users
  • Descriptive alt text for all meaningful images
  • Proper heading hierarchy for screen reader navigation
  • ARIA labels and landmarks for enhanced screen reader support
  • Keyboard accessible navigation menu
  • Visible focus indicators on all interactive elements
  • Form labels properly associated with their inputs
  • Error messages that are announced to screen readers
  • Responsive design that works on all device sizes
  • Sufficient colour contrast ratios meeting WCAG AA requirements

Known Limitations

While we strive to ensure accessibility across our website, there may be some areas where we are still working to improve:

  • Some older PDF documents may not be fully accessible. Contact us if you need information in an alternative format.
  • Third-party content and embedded services may not always meet our accessibility standards.

Feedback and Contact Information

We welcome your feedback on the accessibility of this website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: kelby@useability.studio
  • Telephone: +44 (0)7920 646691
  • Postal address: Harvest Home, Rushock, Kington, HR5 3RZ, United Kingdom

We try to respond to accessibility feedback within 5 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concerns, you have the right to contact:

  • Equality and Human Rights Commission (EHRC) - for UK accessibility complaints
  • Information Commissioner's Office (ICO) - for data protection related concerns

Technical Information

This website is built using HTML5, CSS3, and JavaScript. It uses Bootstrap 4 as its CSS framework. The website is designed to be compatible with modern browsers including:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version)
  • Microsoft Edge (latest version)

Assistive Technology Compatibility

This website has been tested for compatibility with:

  • JAWS screen reader
  • NVDA screen reader
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)
  • Dragon NaturallySpeaking
  • ZoomText magnification software